Privacy Policy

Last Updated: 21st March, 2026

Bulkdoor Enterprises ("Bulkdoor", "we", "us", or "our") respects your privacy and is committed to protecting the personal and business information of its users ("User", "Buyer", "you", or "your").

This Privacy Policy explains how we collect, use, store, share, and protect information when you access or use the www.bulkdoor.in website or the Bulkdoor Enterprises mobile application (collectively, the "Platform").

By using the Platform, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information to provide and improve our B2B wholesale services.

A. Information You Provide

  • Name, phone number, email address
  • Business name, GST number, PAN (if applicable)
  • Billing and shipping address
  • Payment details (processed via secure third-party gateways)
  • Order history, returns, and communication records

B. Automatically Collected Information

  • IP address, device type, browser type
  • Pages visited, time spent, and interaction data
  • Cookies and similar tracking technologies

C. Third-Party Information

  • Delivery status from logistics partners
  • Payment confirmation from payment gateways
  • Fraud-prevention and risk assessment data

2. USE OF INFORMATION

Bulkdoor Enterprises uses collected information for the following purposes:

  • To create and manage user accounts
  • To process orders, payments, COD eligibility, and refunds
  • To enable bulk buying, low MOQ pricing, and credit features
  • To provide customer support and grievance resolution
  • To improve platform performance and user experience
  • To communicate offers, updates, and service notifications
  • To prevent fraud, misuse, and unauthorized access
  • To comply with legal and regulatory requirements

3. SHARING OF INFORMATION

We do not sell or rent your personal data.

Information may be shared only with:

  • Logistics partners for order delivery and reverse pickup
  • Payment gateways for secure payment processing
  • Technology service providers for platform operations
  • Government or legal authorities when required by law
  • Affiliated companies strictly for operational purposes

All third parties are required to follow appropriate data protection standards.

4. COOKIES & TRACKING TECHNOLOGIES

Bulkdoor Enterprises uses cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze traffic and usage patterns
  • Enable secure login sessions

You may disable cookies via browser settings, but some features may not function properly.

5. DATA SECURITY

We implement reasonable technical and organizational measures to safeguard your information, including:

  • Secure servers and encrypted connections
  • Restricted access to sensitive data
  • Regular security monitoring and updates

However, no system is completely secure, and we cannot guarantee absolute data security.

6. DATA RETENTION

We retain user information only for as long as necessary to:

  • Fulfill business and legal obligations
  • Resolve disputes and enforce agreements
  • Maintain transaction and accounting records

Data may be retained longer if required under applicable laws.

7. USER RIGHTS

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your account (subject to legal obligations)
  • Opt out of non-essential marketing communications

Requests can be made by contacting customer support.

8. THIRD-PARTY LINKS

The Platform may contain links to third-party websites. Bulkdoor Enterprises is not responsible for the privacy practices or content of such external sites. Users are advised to review their privacy policies separately.

9. CHILDREN'S PRIVACY

Bulkdoor Enterprises is a B2B platform intended for business users only. We do not knowingly collect personal data from individuals under 18 years of age.

10. CHANGES TO THIS PRIVACY POLICY

Bulkdoor Enterprises may update this Privacy Policy from time to time. Any changes will be posted on the Platform and will be effective immediately upon publication.

Continued use of the Platform indicates acceptance of the revised Privacy Policy.

GRIEVANCE OFFICER

In the event you wish to report a breach of the Privacy Policy, you may contact the designated Grievance Officer of the Company at:

Grievance Officer,

Bulkdoor Enterprises

GSTIN: 07ABGFB5704M1ZB

New Delhi, India

CUSTOMER SUPPORT:

Email Id: bulkdoorcare@gmail.com

Support channel: The Buyer shall select the "Call Us" option to either directly connect or request a callback from the Bulkdoor Enterprises customer support team