SHIPPING POLICY

We strive to deliver your orders in a timely and efficient manner. All orders placed on our Platform are subject to product availability and verification of the order details.

We partner with reliable logistics partners to ensure safe and secure delivery of your orders. The delivery timeline and shipping charges may vary based on your location, order value, and the products ordered.

Standard Delivery: Orders are typically processed within 1-2 business days from the date of order confirmation. The estimated delivery time is 3-7 business days from the date of dispatch, depending on your location.

Express Delivery: For select locations and products, we may offer express delivery options. Express delivery timelines will be communicated at the time of order placement.

Please note that delivery timelines are estimates and may be affected by factors beyond our control, including but not limited to:

• Weather conditions
• Natural disasters
• Strikes or labor disputes
• Transportation delays
• Incorrect or incomplete address provided
• Unavailability of the recipient at the delivery address
• Public holidays

Shipping charges are calculated based on various factors including:

• Order value
• Delivery location
• Weight and dimensions of the products
• Shipping method selected

The applicable shipping charges will be displayed to you at the time of checkout before you confirm your order. We may offer free shipping on orders above a certain value, which will be communicated on the Platform.

Shipping charges are non-refundable unless the order is cancelled by us or there is a defect in the product delivered, in which case the shipping charges will be refunded as per our Refund Policy.

You are responsible for providing accurate and complete delivery address details at the time of placing your order. We shall not be liable for any delay or failure in delivery due to incorrect, incomplete, or unclear address information provided by you.

If you need to change the delivery address after placing an order, please contact our customer support team immediately. We will attempt to accommodate address changes if the order has not been dispatched. However, we cannot guarantee that address changes will be possible once the order has been processed for dispatch.

In case of multiple delivery attempts due to incorrect address or unavailability of the recipient, additional charges may apply for re-delivery.

Once your order is dispatched, you will receive a confirmation email and/or SMS with tracking details. You can track your order status through:

• Your account dashboard on the Platform
• Tracking link provided in the confirmation email/SMS
• Contacting our customer support team

The tracking information will be updated at various stages of the delivery process, including dispatch, in-transit, and out for delivery.

Upon delivery, please inspect the package for any visible damage or tampering before accepting it. If the package appears damaged or tampered with, please refuse the delivery and contact our customer support team immediately.

We recommend that you:

• Inspect the products immediately upon delivery
• Check the quantity and quality of the products
• Report any discrepancies, damages, or defects within 24 hours of delivery
• Retain the original packaging until you have confirmed the products are in good condition

If you notice any issues with the delivered products, please refer to our Refund Policy for information on returns and refunds.

If an order cannot be delivered due to reasons including but not limited to:

• Incorrect or incomplete address
• Recipient not available at the delivery address
• Refusal to accept the delivery
• Address not found or inaccessible

The order may be returned to us. In such cases:

• We will attempt to contact you to resolve the delivery issue
• If the issue cannot be resolved, the order will be cancelled
• Refund will be processed as per our Refund Policy
• Shipping charges may not be refunded in case of incorrect address or refusal to accept delivery

We currently deliver to select areas within India. The list of serviceable areas may be updated from time to time. You can check if we deliver to your area by entering your pin code on the Platform.

For areas not currently serviced by us, we may offer alternative delivery options or you may be required to collect your order from a designated pickup point. Such arrangements will be communicated to you at the time of order placement.

For bulk orders or orders with special requirements, delivery timelines and shipping charges may vary. We will communicate the specific terms and conditions for such orders at the time of order confirmation.

For bulk orders, we may require additional time for processing and may coordinate directly with you for delivery arrangements.

If you have any questions, concerns, or require assistance regarding shipping or delivery of your order, please contact our customer support team:

• Email: bulkdoorcare@gmail.com
• Platform: www.bulkdoor.in

Our customer support team is available to assist you with any shipping-related queries and will work to resolve any issues promptly.

While we strive to ensure timely and accurate delivery of your orders, we shall not be liable for any delays, damages, or losses arising from:

• Factors beyond our reasonable control
• Incorrect or incomplete address information provided by you
• Unavailability of the recipient at the delivery address
• Refusal to accept delivery
• Force majeure events
• Acts of third parties, including logistics partners

Our liability, if any, shall be limited to the value of the products ordered and shall not extend to any indirect, incidental, or consequential damages.